getflix

Top Support!

Been a Getflix subscriber for many many years, and every single time I've reached out for help to solve various tech concerns, they have always responded in good time and accurately. They will even update constantly when needed. Very happy with service and support.

They always have your back !!!!!!!

Getrflix is first rate...I tell everyone that, because it's true...works almost faultlessly, and the times it hiccups might be at my end, who knows. I am always able to stir the pot, and get it working perfectly. I haven't given a 5 star rating, as for some reason, which I don't in this instance consider to be my fault, I was frustrated in not getting the usually fast response to a question to Getflix express. Ultimately that frustration was salved, and I can now move forwards. Thanks Getflix, and Raphael. Brian Green

I had an issue and the support team followed me step-by-step until I've finally fixed it!

I have recomended to several people

Had an issue connecting and wrote an email thinking it would take 24 hours to get a reply. Within minutes, I received instructions and they were spot on. Quick solution. Thanks.

It is working now as I hoped but it took a few days to get my laptop properly configured. I tried a 3 day trial version and could not get any support during that period. When I did get a response from their support team they were very responsive but it took 2-3 more days before the software worked and only after they took over my laptop remotely to make some further configuration changes. I use Getflix to watch content in Australia while I am living in The Netherlands. It connects immediately and does not have the bandwidth overhead that a VPN only product has and which was the reason for me wanting to try a SmartDNS solution. I would still like to try the VPN option when I need that security for banking or unsecure WiFi use. I have not configured it yet for use on my iPad and iPhone. One side affect of my use on the laptop is that I cannot use the 5G kHz wifi band as the configuration changes are not compatible with mirroring my screen to my Smart TV. I am using the 2.4 kHz wifi band instead.

I’ve had issues in he past with Getflix where the DNS Server in South Africa goes down quite a bit and I have never ever experienced such a quick reply to my email that I have sent to support. This is the fastest that they have replied and they would have gotten 5* had the issue been resolved immediately but I’m hoping that they will continue to provide me with updates as to when the issue in the US has been fixed.

Timely and knowledgeable response every time!