Reactie van Penninkhoffashion.com
Dear Marilyn, Thank you for your review on Kiyoh. We are very sorry to hear that you made a purchase and that the fit did not meet your expectations. We understand that returning an order from where you live is indeed quite costly. We always do our utmost to provide accurate descriptions and detailed technical information for each item. Fortunately, this has worked well for you on many previous occasions, but unfortunately not this time. Regarding your comment that you have not received a response when contacting us by email, we have checked and tested all our customer service email addresses. All tests indicate that our email system is working correctly. I have sent you an email with an alternative way to contact us quickly whenever you have a question or experience a problem. We can also call you at a time that is convenient for you and provide personal advice regarding sizing, fit, materials, or any other questions you may have. We hope that this additional service will help prevent ordering the wrong size in the future. Kind regards, Johan Penninkhof Penninkhof Mode
Geschreven door Marijke op 19 jun. 2026