Lost money + time for unprofessional service
I am writing to formally express my dissatisfaction with the service provided regarding my international debt collection case, which resulted in a total lack of results and no recovered payments. Throughout the process, I found the communication to be unproactive and lacking transparency. I had to research and propose critical legal options myself, such as the European Small Claims Procedure, which was only discussed after I brought it up. Important questions regarding legal strategies and recoverable costs were never clearly explained or answered. Furthermore, despite closing the case under the impression that it would prevent further expenses, I received an invoice for €235.95. Given the lack of professional guidance and the negative outcome, I find this charge highly unfair. I expected clear, professional advice from the outset but instead lost both time and money
Geschreven door Bulent Yildiz op 06 aug. 2026