Good, but has been better
I ordered a standard delivery on a small bouquet to be delivered in Zeist, NL. I have made a similar purchase in August 2025. This year I was mostly dissapointed on the delivery time, the delivery information/ tracking and some flowers early-decayal. I know you deliver in the evenings, so I kept checking the tracking code the whole afternoon to check when the delivery might come. No updates at all, only that its been prepared. Around 19:00oclock I was having a phone call with my friend I sent the delivery and asked her if she has gotten anything - nothing. I check the tracking code and imagine my suprise when the website says its delivered. I askwd my friend to check her door just in case someone left it at the door - nothing. Eventually I heard from her that delivery was done at 20:00 oclock in the night. I dont understand why the package was marked delivered if it wasnt. Created confusion and slight stress. Last year, you had delivery from Trunks and that worked so lovely. I got to follow the car of the delivery, give instructions where to leave the flowers etc. To ensure that the flowers were delivered as a perfect suprise. I was also dissapointed that after a day of the delivery, my friend sends a message and the white rose of the bouquet and although my friend is very happy with the bouquet, I can see that the rose is browning, decaying. That doesnt normally happen.
Geschreven door Lilja op 07 sep. 2026